Archive for the ‘Questions and Answers’ Category

The plotter does not start, there is no light and the control block does not start:

Posted on: July 1st, 2014 by No Comments

– Is the plotter connected to the electric grid?
– Is the emergency shut off switch pressed?
– Is there electricity available?

The plotter turns on, but there is no pneumatic pressure and the tools can not move up/down:

Posted on: July 1st, 2014 by No Comments

– Are the pressure regulators set to zero pressure?
– Is there a leak of pressurized air from the pneumatic tubes?

The plotter does not receive data and does not perform the set task:

Posted on: July 1st, 2014 by No Comments

– Are the communication cables and ports to the PC properly connected?
– Are the communication cables and ports on the plotter properly connected?

The plotter is moving, but the carton is not creased nor cut:

Posted on: July 1st, 2014 by No Comments

– Is the cutting knife broken?
– Is the set cutting depth enough?
– Is the set creasing depth enough?
– Is the set air pressure enough?

The plotter stops suddenly while working:

Posted on: July 1st, 2014 by No Comments

– Is there electrical supply?
– Is there accumulation of dirt on the rubbing parts of the plotter?
– Are the terminal switches engaged (in an attempt to move the toolhead outside of the working area)?
– Always refer to an authorised technician to fix problems that you notice during plotter operation.