Including the motors in the maintenance schedule for the driven machine or general plant … Every maintenance team member should be conversant with and apply them accordingly. Document the beep code sequence and research the code to determine the specific problem. 184.108.40.206 – Check Your Understanding – Identify the Problem. For instance, a hard drive manufacturer might provide a tool to boot the computer and diagnose why the hard drive does not start the operating system. Personal reference tools include troubleshooting guides, manufacturer manuals, quick reference guides, and repair journals. Improves data protection, equipment life and stability, and saves money. (Choose three.) Cannot read from source disk error” is displayed when a user tries to open or save a file. Table 4-5 lists common problems and solutions for CPUs and memory. Please check back later. Download the correct drivers for the drive. Before you escalate, document each test that you tried, as shown in Figure 4-5. Blog Archive 2010 (5) October (4) Oct 27 (1) Oct 28 (2) Preventive Maintenance; Preventive Maintenance and Troubleshooting Oct … There are many programs to help you troubleshoot hardware. Before you begin troubleshooting problems, always follow the necessary precautions to protect data on a computer. Restore the display settings to the original factory settings. The media reader does not support the memory card type. In this chapter, you learned there are many benefits of preventive maintenance, such as fewer potential hardware and software problems, less computer downtime, lower repair costs, and less frequent equipment failures. A red X means that the device is disabled, removed, or Windows can’t locate the device. Power supply: Power problems are often caused by a faulty power supply, loose connections, and inadequate wattage. If you are unsure about whether a backup has been done, do not attempt any troubleshooting activities until you check with the customer. Preventive Maintenance procedures that are properly written (Figure 11-2) and followed properly will allow equipment to operate to its full potential and life cycle. Personal reference tools include troubleshooting guides, manufacturer manuals, quick reference guides, and repair journals. System plugging. Temperature and humidity recommendations vary by computer manufacturer. Include the following information in the documentation: CHECK YOUR UNDERSTANDING 220.127.116.11: NUMBER THE STEPS. Abstract. Preventive maintenance is a discipline that uses processes and activities that focus on the prevention of failures or performance degradation before it occurs. It requires careful planning and scheduling of maintenance on equipment before there is an actual problem as well as keeping accurate records of past inspections and servicing reports. Display has power but no image on the screen. When the customer can verify that the problem has been resolved, you can complete the documentation for the repair in the work order and in your journal. (Choose two. LAB 18.104.22.168: TROUBLESHOOT HARDWARE PROBLEMS. If a quick procedure does not correct the problem, research the problem further and then return to Step 2 to establish a new theory of the probable cause. Troubleshooting is a way of discovering what is causing a problem and fixing it. Islam Agamaku Al-Quran Kitabku Muhammad Nabiku Kaabah Kiblatku. What three factors would be of most concern to a technician when doing preventive maintenance on the employee’s laptop? Disassemble the display unit and replace the inverter. Computer problems can be attributed to hardware, software, networks, or some combination of the three. A liability release form contains at least the following information: The first step in the troubleshooting process is to identify the problem. Effective preventive maintenance reduces part, material, and system faults, and keeps hardware and software in good working condition. Reset to the factory default settings of the motherboard. Create a list of possible solutions and implement them one at a time. You can also monitor the performance of the CPU and virtual memory, view all processes that are currently running, and view information about the network connections. Asking the right questions, testing the right hardware, and examining the right data helps you understand the problem … Ensure that there are no loose external cable connections. Ask direct questions to gather information. Once you start troubleshooting, write down each step you take for your future use and that of other technicians. Preventive Maintenance. Table 4-6 lists common problems and solutions for displays. Preventive Maintenance and Troubleshooting. Update the BIOS firmware to support the multi-core CPU. If necessary, conduct internal (logs, journal) or external (internet) research based on the symptoms. Reconfigure the media reader in the BIOS settings. The Task Manager, shown in Figure 4, displays the applications and background processes that are currently running. Step 6. Use open-ended questions to obtain general information. Table 4-4 lists common problems and solutions for power supplies. Visit the following for helpful information: CHECK YOUR UNDERSTANDING 22.214.171.124: REFERENCE TOOLS. CHECK YOUR UNDERSTANDING 126.96.36.199: IDENTIFY THE PROBLEM. After upgrading Windows, the computer runs very slowly. The USB Flash drive might be connected to a USB port rated slower or not configured properly. If necessary, conduct internal (logs, journal) or external (internet) research based on the symptoms. Verify the solution with the customer. 188.8.131.52 – Test the Theory to Determine the Cause. Troubleshootingis a systematic approach to locating the cause of a fault in a computer sys- tem. Research the recommended values for computers used in extreme conditions. Troubleshooting is a systematic process used to locate the cause of a fault in a computer system and correct the relevant hardware and software issues. Preventive Maintenance and Troubleshooting. The computer does not recognize a storage device. At the end of the chapter, you learned the six steps in the troubleshooting process as they pertain to preventative maintenance. Preventive management … In this lab, you will diagnose the cause of various hardware problems and solve them. Faulty cabling or damaged or mis-seated CPU or other motherboard component needs to be replaced. Preventive maintenance helps to prevent failure of parts, materials, and systems by ensuring that they are in good working order. During this step, gather as much information as possible from the customer and from the computer. You learned how to keep dust from damaging computer components by keeping building air filters clean, cleaning the outside of the computer case, and removing dust from the inside of the computer with compressed air. In an organization, backups may be performed on a daily, weekly, or monthly basis. Once the theory is confirmed, you can determine the steps to resolve the problem. The computer does not display any video after a new PCIe video card is installed. This video introduces preventive maintenance and the troubleshooting process. The Internet is an excellent source of information about specific hardware problems and possible solutions. Scan hard drives for errors and defragment hard drives. Some repairs, such as replacing a hard drive or reinstalling an operating system, might put the data on the computer at risk. Review and install the appropriate security, software, and driver updates. Continue this process until you have found the appropriate solution. You would like information on preventive maintenance, troubleshooting, repair, and conversion for your Act! Accumulated dust prevents the flow of air and reduces the cooling of components. Step 5: Verify Full System Functionality and if Applicable Implement Preventive Measures. The hard drive LED on the front of the computer does not light. 8.1 Preventive Maintenance 8.1.1 Scheduled Preventive Maintenance. Date: Mar 28, 2020. First, create a list of the most common reasons for the error. Use open-ended questions to obtain general information. Table 4-3 shows common problems and solutions for motherboards and internal components. A closed-ended questions generally requires a yes or no answer. Good customer service includes providing the customer with a detailed description of the problem and the solution. If you implement a possible solution and it does not correct the problem, reverse the action you just took and then try another solution. Have the customer test the solution and try to reproduce the problem. BIOS settings are set to use the built-in video. Preventive maintenance is something that is often overlooked, but good IT professionals understand the importance of regular and systematic inspection, cleaning, and replacement of worn parts, materials, and systems. Performing basic tasks like checking what programs run on start-up, scanning for malware, and removing unused programs helps a computer function more efficiently, and can keep it from slowing down. A device might not be detected or configured properly. 1 Citations. A yellow triangle with an exclamation point indicates that the device is in a problem state. Hot computer components are more likely to break down. These are testing, servicing, calibration, inspection, adjustment, alignment and installation. Based on the information from the customer, you can proceed with closed-ended questions. Sometimes quick procedures can correct the problem. Verify the solution with the customer. 11k Accesses. Maintenance and Troubleshooting of Electric Motors Reliance Electric Posted 1-10-05 Motor Maintenance - SCHEDULED ROUTINE CARE Introduction The key to minimizing motor problems is scheduled routine inspection and service. Check the repair manual for instructions about calibrating the LCD backlight. As a technician, you will run into technical problems in your day-to-day routine that need your attention. Check whether there is a non-bootable disk in the designated boot drive. This section discusses several common PC problems and suggested solutions. Some common steps to determine the cause of the problem are as follows: Ensure that the power switch for an outlet is turned on. ), 3.Which three benefits result from doing frequent preventive maintenance on desktop PCs? Whenever possible, have the customer verify the solution and system functionality. Preventive Maintenance and Troubleshooting Control Circuits "Your video programs are convenient to schedule. The troubleshooting process steps are as follows: Step 2. 184.108.40.206 – Chapter 4: Preventive Maintenance and Troubleshooting. After that, the time speciﬁ ed may vary from 10–50 hours. Start studying ITE Chapter 4 Preventive Maintenance and Troubleshooting. This overview is an introductory guide to preventive maintenance, user training and education, and basic troubleshooting. When system, user, or software errors occur on a computer, the Event Viewer is updated with information about the errors. The speakers are not connected to the correct jack. The computer is not plugged into the AC outlet. The small details often lead to the solution of a difficult or complicated problem. If a quick procedure does correct the problem, verify full system functionality and, if applicable, implement preventive measures. At other times, customers may contact you with problems. User can hear fans spinning, but the computer does not start, and there are no beeps from the speaker. Use the degauss feature, if it is available. It is important for a technician to document all services and repairs and that this documentation be available to all other technicians. Install a video card that has more memory. However, you can never eliminate it entirely. Once the theory is confirmed, you then determine the steps to resolve the problem. Document the information from the customer in the work order, in the repair log, and in your repair journal. For instance, a hard drive manufacturer might provide a tool to boot the computer and diagnose why the hard drive does not start the operating system. If the computer boots and stops after the POST, investigate the BIOS settings. Reconfigure the BIOS settings for the RAID controller. As you become more experienced at troubleshooting computers, you will work through the steps in the process faster. RAID not found error message is displayed. Motherboard capacitors are distended, swollen, emitting residue, or bulging. Walter Schneider 1 Behavior Research Methods & Instrumentation volume 13, pages 153 – 162 (1981)Cite this article. Keep the compressed air can a safe distance from sensitive devices and components. An arrow down means the device has been disabled. The troubleshooting process is a guideline that is modified to fit your needs. Good IT professionals also understand the importance of troubleshooting which requires an organized and logical approach to problems with computers and other components. There is more than one disc inserted in the drive. Please contact CheckPoint Customer Support at firstname.lastname@example.org for additional reference documents and comprehensive system service and support. Connect any required power connectors to the video card. My site is worth $1,330.32 Your website value? Sometimes quick procedures can correct the problem. The display inverter is damaged or malfunctioning. There are currently no related articles. Yes, maintenance teams can use preventive maintenance and condition-based maintenance to reduce the likelihood of unplanned downtime. As the system proceeds through the POST, most computers emit one beep to indicate that the system is booting properly. The computer reboots, turns off unexpectedly; or there is smoke or the smell of burning electronics, The computer will not boot or it locks up, The computer reboots without warning, locks up, or displays error messages, After upgrading from a single core CPU to a dual core CPU, the computer runs more slowly and only shows one CPU graph in the Task Manager, A CPU will not install onto the motherboard, The computer does not recognize the RAM that was added, After upgrading Windows, the computer runs very slowly, Display has power but no image on the screen, The images on the display have distorted geometry, Pixels on the screen are dead, or not generating color, The monitor has oversized images and icons, The image on the screen appears to flash lines or patterns of different color and size (artifacts), In a multiple monitor setup, the displays are not aligned or are incorrectly oriented. The clock on the computer is no longer keeping the correct time or the BIOS settings are changing when the computer is rebooted. A tutorial on operating a computer to minimize hardware failure and board-level troubleshooting is presented. For now, practice each step to better understand the troubleshooting process. Dirty keyboard After the repairs to the computer have been completed, continue the troubleshooting process by verifying full system functionality and implementing the preventive measures needed, as outlined here: Ensure that multiple applications work properly. A good preventive maintenance program helps minimize failures. The power button is not connected correctly to the front panel connector. Adjust the LCD backlight properly. A yellow question mark indicates that the system does not know which driver to install for the hardware. 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