I trained a globally distributed team of technologists and compliance managers, preparing them to uncover their users’ workflow needs ahead of a major software redesign. Benefits Learning about yourself and your own culture by having an opportunity • to reflect it against things you didn't know – Understand “… Steve Portigal. Steve Portigal, a fixture on the design research scene and founder of Portigal Consulting, has written a new book titled Interviewing Users. 0000001123 00000 n 0000002440 00000 n Training Rosenfeld Media offers both in-house corporate training and public workshops . My consulting projects range from weekly coaching to intensive multi-month engagements. Steve presented an O’Reilly webcast Interviewing Users (slides/recording at the link; Twitter summaries here and here). I work with leaders to uncover new insights about people to inform strategy, product development, services, and innovation. Steve Portigal is an experienced user researcher who helps companies harness the strategic power of insights. Skip to content. I can help define a strategic roadmap for user-driven innovation, lead in-depth studies, and develop your team’s research superpowers. An overworked leader had no time for her user research team. Training + – Virtual Training ... Steve Portigal October 26, 2012. Portigal: Someone showed me a great user research training activity: circulate through an environment and note everything you observe, but using only one sense. Steve Portigal: Welcome to Dollars to Donuts, the podcast where I talk with the people who lead user research in their organization. “Steve is a vital part of the community—he is known for great work, an engaging style, and an open heart. His keen insight and ability to understand implications of even small details make him a formidable ethnographer, yet his great social skills assure that people will feel totally at ease with him.”, Susan Dray, President of Dray & Associates, “Steve is a creative force—he writes prolifically, he speaks at numerous events, he teaches, and he provides his clients with highly useful, action-oriented advice. 0000004267 00000 n Learn More. Steve Portigal is an in-demand presenter who engages and inspires audiences with stories and real-world examples about ethnographic research, understanding culture and product development. <<3BA76658B8081B4CAC26EB64BB76598B>]>> !�0�D�"F� ���>>�_���������dP~����;O��ϼq�R?A�sP�'���Lf����WF�:�=��T��{��(Z�"���uY1�;�%'���n�j�n����ٻō����ǰ��^w��HK�}߷�nl��P��e�ca�ܜ�Bui:7�h�u�y���9n�2W������:�.���5�ʪ������j����2]Vp�y�"[j̓��ؠ�W�!TX���.c���b���B}�׋w��P` ���� They hired me to ensure their vision reflected an understanding of the changes in how their users will be working and studying. As a consultant he produces results of the highest standard and value; as an active member of the design and ethnographic research community he is generous, outspoken and deeply committed. %%EOF Author, Expert & Principal at Portigal Consulting. By talking to people about not only the functionality but how they thought they might use it in their homes, I uncovered a set of value propositions that helped focus product development efforts on what people would find beneficial. 38 0 obj <> endobj By bringing product managers, designers, and researchers together to think about their users, they learned to effectively bring research insights into their products. Image of man yelling at phone courtesy Shutterstock. Prepare to Design the Future March 19–20, 2017: Training March 20–22, 2017: Tutorials & Conference �U�M^ۥ��e^���΁�gK``4v�h``PR2т�����G��Bb7i! An in-house design team was preparing for a visit from overseas management. One comment » Stories fuel listening. 0000006093 00000 n Steve Portigal is the founder and principal of Portigal Consulting, a boutique firm that brings together user research, design and business strategy, where he helps companies to think and act strategically when innovating with user insights. 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